Trusted Certification
Our Certification Process
Our certification process is designed to be transparent, efficient and aligned with international best practices. We guide your organisation at every step — from application to certification and beyond.
CERTIFICATION PROCESS
Enquiry & Application
What happens?
- You enquire about certification.
- We understand your requirements, organisation and scope.
- You submit the application form and relevant information.
CERTIFICATION PROCESS
We start by understanding your business, objectives, sites and the management system standards that are relevant to you. This helps us ensure the process is right for your organisation from the beginning.
Clear & Transparent Review
Application& Quotation
What happens?
- We review your application.
- Certification scope and requirements are confirmed.
- We provide a transparent quotation
What this means for you
You get a well-planned audit with the right auditors, at a time that works for you, minimising disruption to your operations and resources.
Planned Audit
Practical Assessment
What happens?
- We develop an audit plan based on the scope, size and complexity.
- Audit team and dates are confirmed in consultation with you.
CERTIFICATION PROCESS
We start by understanding your business, objectives, sites and the management system standards that are relevant to you. This helps us ensure the process is right for your organisation from the beginning.
STAGE 1 AUDIT
Readiness Assessment
What happens?
- A review of your management system documentation.
- Assessment of readiness for Stage 2 audit.
- Identification of areas for improvement.
What this means for you
We evaluate your documentation, policies and processes to confirm preparedness for the on-site audit and highlight any gaps that need attention.
STAGE 2 AUDIT
AUDIT PLANNING
What happens?
- On-site audit of your management system implementation.
- Interviews, records review and process evaluation.
- Evidence of conformity is collected.
What this means for you
We assess how well your management system is implemented in practice and whether it meets the requirements of the chosen standard.
Corrective Action
NONCONFORMITY & CORRECTIVE ACTION
What happens?
- Any nonconformities are communicated.
- You implement corrective actions.
- Evidence of corrective action is reviewed and accepted.
What this means for you
If there are any nonconformities, you have the opportunity to correct them and show evidence. We work with you to close them out effectively.
CERTIFICATION DECISION
Certification Decision
What happens?
- Audit results are reviewed by our certification committee.
- A decision is made based on compliance with the standard requirements.
What this means for you
An independent review ensures the decision is fair, objective and based on evidence of your system meeting the requirements.
CERTIFICATE ISSUANCE
CERTIFICATE ISSUANCE
What happens?
- Upon successful completion, the certificate is issued.
- You are authorised to use the certificate and mark.
What this means for you
You receive an internationally recognised certificate, adding credibility and demonstrating your commitment to quality, safety and continual improvement.
SURVEILLANCE
Certification Decision
What happens?
- Regular surveillance audits are conducted to ensure continued compliance.
- Usually performed annually (as per audit plan).
What this means for you
We verify that your management system continues to meet the standard and supports ongoing improvement.
RECERTIFICATION
CERTIFICATE ISSUANCE
What happens?
- Before the certificate expiry, a recertification audit is conducted.
- Upon successful assessment, the certificate is renewed.
What this means for you
You maintain certification and demonstrate long-term commitment to best practices and continual improvement.
Trusted Certification Journey
Begin Your Certification Journey
A transparent certification process that builds confidence and demonstrates conformity.